Delivery is usually 2 - 5 business days, however due to COVID-19 deliveries might be delayed.

FAQ's

What is Vancouver Co-op Radio?

Vancouver Co-operative Radio, CFRO, 100.5FM is an innovative non-profit community radio station & podcast recording studio providing a voice for those underrepresented in mainstream media. 

Each week, Co-op Radio provides access to community space, training and equipment for 300+ volunteers who produce 140 hours of original programming, in over 10 languages. We are a mosaic of 90 unique Radio Show collectives, supported in partnership by some of the most respected non-profit organizations in the province. Our beautiful Radio Station is a jewel in the heart of the city, and since 1975 we have celebrated the GVRD’s rich cultural diversity through our arts, music, and spoken word programming.
 

Who is your product & print provider?

To be able to offer a range of prints and colours we chose to set up a "Print on Demand" model for our merchandise. This saves us the cost of pre-ordering bulk merchandise and handling the shipping of the items. As a non-profit volunteer run organization with a handful of part-time staff, we need to keep costs and labour at a minimum for now. We chose to build our site using Shopify as they offer print-on-demand services through third party apps such as Printify. Printify has a number of manufacturers and distributors who print and ship the merchandise on our behalf. We aim to have most of our products printed by Print Geek, a Canadian manufacturer who values their commitment to the environment. Their printers use a complete waterless process, which eliminates water pollution and toxicity. Neo Pigment Inks utilized are completely biodegradable, non-hazardous and non-toxic. You can find out more about Print Geek by visiting www.printgeek.ca.

 

Can I pick up my merchandise at the station?

No. Since all of our items are "Print on Demand", this means that we don't have any merchandise currently being held at the station. So unfortunately at this time, all merchandise must be ordered online and shipped directly from the manufacturer to you. 

 

What is your refund policy?

We currently have a 30-day refund policy. Click here to read more about our refund policy.